Business Communications – Discussion Post – Identify an Ineffective Message
Bove, C. L., & Thill, J. V. (2018). Business Communication Today (14th ed.) New York,
Part 2 Applying the Three-Step Writing Process
Read Chapters 4-6
Discussion: Identify an Ineffective Message
Find a business letter that you find especially ineffective and explain why it is so. This
can be a junk mail letter, a rejection for a job, a complaint, etc. When formulating
your response: identify the message, purpose, words and phrases used that create
inappropriate tone; does it use ineffective direct or indirect approach? Use your text
to formulate your response.
Minimum 250350 word response
Include at least two (2) references from text in analysis
o Outside sources may be used as well
Refer to the RISE model (Links to an external site.) as a guide for writing
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